If you believe you are spending more than is necessary on telecom related expenses, join the club …

Costs associated with telecommunications are often mismanaged & or overlooked. Users that fail to adequately resource this function will always overpay for their telecommunications services. Telecommunications expenses as a percentage of revenue range from 2% to 10% and are a significant cost line item affecting any organizations bottom line. Telecom spending on local & long distance, cell phones, data services and web hosting range from $100 to $10,000 per employee per year. On average, across industry, medium and large companies spend over $2,000 per employee per year in communications charges. Thus a company with approximately 500 employees is expected to spend approximately $1,000,000 per year in telecommunications of which, anywhere from 10-40% of that Top 3 cost center may be wasted every year unnecessarily.

For a large number of IT and telecom managers, the task of controlling telecom costs is overwhelming because of billing complexities, varying usage patterns, constantly changing market prices, proliferation of new services, introduction of new technologies and constant push by vendors and carriers to sell you the latest services. It is to say the least, a daunting task even for the most seasoned telecom professionals.