Another reason the Telecom Consulting industry is growing is because according to industry research, the cost of managing telecom expenses averages between 3% and 5% of total telecom expenditures, often requiring one or more a full-time employees if the total annual expenditures exceed $2 million. For most small and mid-sized companies, the cost of managing telecom expenses range from a few hours to a few days or weeks a month. Telecom billing audits, contract negotiations and management are generally not core business functions and the internal staff responsible for telecom contract management is usually understaffed and quite inexperienced when it comes to managing those contracts as well as today’s very complex billing statements which can be nearly impossible to decipher.

Outsourcing the management of telecom expenditures to a reputable and unbiased consulting firm can help companies to better understand the financial foundation of their current provider/s as well as the level of customer service that can be expected. It also takes a great burden away from the in house team who can now spend more time & effort on their core competencies.