Business owners need to understand that not all Telecom Consulting firms are created equal. In every service oriented industry all providers claim to provide the best service, but everyone knows that not every company can be the best. Talk is cheap! There are a lot of factors to consider when determining what really separates the best from the worst. When you are talking about a Telecom Audit the single most important factor to consider is simply how in depth is the actual analysis. Over the next few posts I will outline everything that goes into an NMA Telecom analysis:

NMA will utilize your existing bills and contracts to manually compose a detailed TeleMap of your entire network.  This enables us to:
• Identify all carrier services and their location within your network
• Identify how the services being utilized interact with each other
• Determine network redundancy
• Provide advice on a more efficient network configuration while maintaining the same providers and functionality

NMA will compare recent bills to current contracts:
• To ensure that contractual pricing has been applied accurately and identify any potential refunds based on billing errors
• To ensure that call volume discounts have been initiated and billed correctly
• To ensure that contractual rates are cost competitive in today’s market
• To determine network efficiencies not currently being realized (i.e. such as utilizing existing T1’s for local access calling)
• To determine contractual efficiencies amongst services that are currently contracted separately (i.e. realizing larger volume discounts for combined usage of multiple services)
• To negotiate the most cost competitive rates on your behalf

 BUT WAIT, THERE IS A LOT MORE……..